Privacy Policy
Medicare Solutions Privacy Policy
At Medicare Solutions Elite Consulting Group, LLC (“we”, “us”, or “our”), we are committed to protecting the privacy of our customers and clients. This privacy policy (“Policy”) explains how we collect, use, and share personal information when you use our services, including our websites and mobile applications (collectively, the “Services”).
By using our Services, you agree to the collection, use, and sharing of your personal information as described in this Policy. If you do not agree with our policies and practices, do not use our Services.
Personal Information We Collect
During your visit to our website, we may collect certain information about your visit, including through the use of cookies and other tracking technologies. This information may include your IP address, browser type, device type, and other technical information. We may also collect information about your interactions with our website, such as the pages you visit and the actions you take while on the site. In addition, if you contact us by phone or email, we may collect the personal information you provide to us, such as your name, phone number, and email address.
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Contact information, such as your name, email address, and phone number
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Demographic information, such as your age, gender, and zip code
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Health insurance information, such as your Medicare Card Number, policy number, and coverage details
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Payment information, such as your credit card number and billing address
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Information about your health and medical histories, such as any pre-existing conditions or allergies
How We Use Your Personal Information
If we maintain personal identifiable information (PII) or protected health information (PHI) about you in a system that can be accessed using personal identifiers such as your name, email address, mailing address, or phone number, we will ensure that this information is protected in accordance with the Privacy Act of 1974 (5 U.S.C. Section 552a). This includes implementing appropriate technical, physical, and administrative measures to safeguard the information and prevent unauthorized access or disclosure.
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Provide, maintain, and improve our Services
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Communicate with you about your account and our Services
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Process your transactions and payments
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Conduct research and analytics to improve our Services
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Prevent fraud and abuse of our Services
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Comply with legal and regulatory requirements
Data Security
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, it is important to note that Internet and email transmissions are not completely secure and may be vulnerable to unauthorized access or error. Therefore, we cannot guarantee the security of any information you transmit to us via email or through our services. It is your responsibility to protect the security of your personal information and to carefully consider the information you choose to send to us via email or through our services. If you have any concerns about the security of your personal information, please do not hesitate to contact us.
Data Retention
We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including providing you with our services and complying with legal and regulatory requirements. This may include keeping your information on file even if your account is no longer active. We will only retain and use your personal information as necessary to fulfill these purposes and will take appropriate measures to secure and protect your information from unauthorized access or disclosure. We may also retain and use your personal information to resolve disputes, and enforce our agreements as necessary.
Your Rights and Choices
As a user of our services, you have the right to request access to and correction of your personal information, as well as the right to object to the processing of your personal information. You also have the right to data portability, which allows you to request that we transfer your personal information to another service provider. To make a request or exercise any of these rights, please contact us using the contact information provided. In order to protect your personal information and verify your identity, we may need to request additional information from you before fulfilling your request.
Changes to This Policy
We reserve the right to update this policy periodically to reflect changes in our practices or legal requirements. Any updates to this policy will be reflected on this page, and we encourage you to review this policy regularly to stay informed about our use of your personal information.